Frequently Asked
Questions

Flat Rate Shipping: $7.99
Free U.S. Shipping on orders over $75.

Once your order has been shipped, you'll receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment.

Currently we ship only within the United States.

We process most orders within 1–2 business days. Once shipped, delivery typically takes 3–7 business days depending on your location. You will receive a tracking link via email as soon as your order is on its way.

All sales are final.
No returns or exchanges on beauty products.

Contact us within 3 days of delivery at support@rarefindbeauty.com or (704) 464-6038 with your order number and photos. If your order arrived damaged or incorrect, we’ll make it right with a replacement or refund. Otherwise, all beauty and personal-care sales are final for hygiene and safety reasons — we don’t accept returns or exchanges because you changed your mind.

Because we carry products from many different brands, ingredients vary by item. If you have sensitive skin or ingredient concerns, we recommend reviewing the product description and ingredient list before purchasing.

Our products are manufactured in certified facilities that meet strict quality and safety standards.

Many of the brands we carry offer cruelty-free or vegan products, but not every item qualifies. Please check each product description for specific information.

Yes. We sell genuine branded beauty products — including discontinued and limited-edition finds — carefully sourced from trusted suppliers. We do not sell counterfeit products.

Yes! We specialize in discontinued favorites, limited editions, and hard-to-find beauty products. Availability changes often, so if you see something you love, we recommend grabbing it before it's gone.

We accept Visa, Mastercard, American Express, PayPal, Shop Pay, Apple Pay, and Google Pay.

Only one discount or promotional code can be applied per order unless otherwise stated.

Click the "Forgot Password" link on the login page and follow the instructions sent to your registered email.

Log in to your account and visit the "My Account" section to update your personal information, addresses, and password.

No. You can check out as a guest. However, creating an account allows you to track orders and save your shipping details.

You can reach us by phone or email. We typically respond within 1 business day.

Yes. We sell genuine branded beauty products — including discontinued and limited-edition finds — carefully sourced from trusted suppliers. We do not sell counterfeit products.